Our Customer Care Team is available to answer your questions from:

Mon-Fri 10am-9pm 
Sat-Sun 11am-8pm 

If you have any questions or concerns, do not hesitate to contact us in the following ways

We look forward to hearing from you!

Frequently Asked Questions

  • What are the delivery charges ?

We offer Free Delivery on all our items for esteemed customers.

  • Which payment methods are accepted in the Online Shop?

We accept Cash & Mpesa

  • How long will delivery take?

Same day delivery within Nairobi

Next day delivery outside Nairobi

  • How secure is shopping in the Online Shop? Is my data protected?

All information is encrypted and transmitted without risk using a Secure Sockets Layer (SSL) protocol

  • What exactly happens after ordering?

We will schedule a dispatch with one of our riders to your preferred location.